Terms and Conditions for Using KESTAR COFFEE (kestarcoffee.ro)

This document provides third-party users with the regulations regarding the terms and conditions for using the KESTAR COFFEE (kestarcoffee.ro) website.

The website KESTAR COFFEE (kestarcoffee.ro) is operated by KESTAR COFFEE, headquartered at Strada Cetatea de Balta 123A, Sector 6, Bucharest, registered in the Trade Register under number J40/6841/24.06.2020. By using this website (including accessing, browsing, and purchasing products), you agree to comply with the terms and conditions outlined in this document, with all resulting legal effects and consequences.

The administrator of KESTAR COFFEE (kestarcoffee.ro) reserves the right to modify this agreement at any time without prior notification to users, hereinafter referred to as "Users." Users will have permanent access to the terms and conditions to consult them at any time.

Website Content and Intellectual Property Rights

The content of this site may not be used, reproduced, distributed, transmitted, or displayed for purposes other than those expressly and legally permitted. Extracting any information followed by commercial use beyond the scope of private copying as regulated by law, or for sale or licensing without prior written consent from the rights holders, constitutes a violation of the terms and conditions.

Users also agree not to affect or interfere with the website's security features, elements that prevent or restrict the use or copying of content, or features that enforce site usage limitations.

Consumer Rights to Unilateral Contract Termination

Please ensure that you review product specifications and compatibility by visiting the manufacturer’s page before making a purchase. The commercial relationship between the buyer and KESTAR COFFEE (kestarcoffee.ro) is officially regulated by Government Ordinance 130/2000 on consumer protection in distance contracts.

Consumers have the right to notify the merchant in writing of their decision to cancel a purchase without penalties or justification within 14 days of receiving the product or, in the case of services, within 14 days of concluding the contract.

For card payments, the refund will be credited to the same card used for the transaction within 3-30 days of return approval.

Products that are not eligible for return include:

  • Unsealed products

  • Products showing damage or missing accessories/documents

  • Products with a short expiration date, easily perishable goods, and items sensitive to temperature conditions

Fraud Prevention

To access and use certain sections of the website, creating a personal account may be required. By doing so, you fully accept responsibility for all activities performed under your account, and we advise you to ensure the security of your password and login credentials. If your account security is compromised, notify the website administrator immediately. KESTAR COFFEE (kestarcoffee.ro) is not responsible for damages caused to you or third parties due to unauthorized account usage.

Applicable Law

By using the KESTAR COFFEE (kestarcoffee.ro) website, users agree that Romanian law governs the Terms and Conditions and any disputes between users and the administrators, partners, or affiliates of KESTAR COFFEE (kestarcoffee.ro). In case of conflicts, the parties will first attempt to resolve them amicably. If an amicable resolution is not possible, disputes will be settled in court under Romanian law.

Service Availability

The administrator of KESTAR COFFEE (kestarcoffee.ro) reserves the right to modify the structure and interface of any page or subpage at any time. The administrator may also suspend or discontinue services, partially or completely, at their discretion, without prior notice.